Fresh Air FAQ

Quick answers for the Fresh Air weather app

How do I add or remove a location?

Open the city list from the weather screen. Use Add Location to search for another city. To remove a saved city, enter edit mode from the city list and delete the location there.

How do I change weather units?

Open Settings and choose your preferred temperature, measurement, and wind-speed units. Fresh Air applies those choices throughout the app.

Why is the forecast different from another weather app?

Forecast providers use different observation sources and prediction models, so their results can vary. You can select a different available weather provider in Fresh Air Settings and compare the forecast for your location.

How do rain and snow notifications work?

Open Settings, choose Rain Notifications, and enable alerts for the locations you want. iOS notification permission must also be enabled for Fresh Air.

How do I refresh the widget or Apple Watch app?

Open Fresh Air on your iPhone and refresh the forecast first. Then reopen the widget or Watch app. Make sure the iPhone and Watch have a network connection and that Fresh Air is allowed to run in the background.

How do I restore Premium access?

Open the Premium screen and choose Restore Purchases while signed in with the Apple Account that made the purchase. If a previous purchase is still not recognized, contact support and include the app version and a description of what you see.

How can I report a problem?

Use Send Feedback in Fresh Air Settings to open the in-app feedback form. You can also email hello@freshairweather.com. Please do not send receipts, push tokens, precise coordinates, or complete signed transaction data.

Where can I download or update Fresh Air?

Fresh Air is available on the Apple App Store.